If all tickets are purchased during the ARMY MEMBER Presale, there will not be any additional sales.. However, if your ticket was stolen, call Ticketmaster so they can void the ticket and issue you a new one. Ticketmaster's Face Value Ticket Exchange is free to use for buyers and sellers. See more of the best reactions to the Taylor Swift Eras Tour Ticketmaster crisis below. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You'll get your money back and another fan gets to go to the show. Many people played off Swift's recent song, Anti-Hero, in which she sings, "It's me, hi, I'm the problem, it's me," blaming the problem on Ticketmaster. Set the price. Ticketmasters new software will trawl Facebook and Twitter to check if youre a genuine fan. All said the same thing. Corporate endorsed scam. However questionable, Ticketmaster now offers its own fan-to-fan resale service. Ticketmaster has settled cases with the Federal Trade Commission over steering customers to. Introducing Ticketmaster's Face Value Ticket Exchange, an artist-driven marketplace where fans can sell their tickets to other fans at face value. All 2 million tickets for the Verified Fan onsale were sold to Verified Fans. But Ticketmaster says that with more than 3m fan registrations, 60 tours and an average success rate of 90% in keeping tickets off secondary markets, Verified Fan has proven its success as an innovative new tool that helps artists get tickets directly into the hands of fans. It wasn't unprecedented. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I was in the queue as early as can be, finally got the chance to buy them but every ticket I clicked I got that "sorry" error. 99% of all venues have an internal box office open daily. There is one seat available, Gross, 28, said. Me every single time Ticketmaster said "we're securing your verified tickets" praying that it didn't end with "another fan beat you to it". The U.S. leg is currently slated to kick off on March 18 at State Farm Stadium in Glendale, Arizona. Ticketmaster describes Verified Fan as a way for real fans to get exclusive ticket access to see their favourite shows. While some tried to have a good attitude about the issues, including one who wrote, taylor swift really wasnt lying when she said i vowed not to cry anymore if we survived the great war about getting tickets for the eras tour, others were livid that things didnt work out as theyd expected. Less missing out, more going out. Along with our partners, we're committed to being the safest, most reliable ticket marketplace in the world. You didn't provide the service. 2023 Billboard Media, LLC. I'm the problem, it's me!" Hit 'Sell'. It is called Verified Fan, and former White Stripes frontman Jack White this week became one of the first acts to use it to sell tickets for his UK dates. General Verified Fan Presale tickets are scheduled to go on sale Thursday at 3 p.m. local time until 10 p.m. local time if theyre still available. Find trending events near you. During a recent period of productivity, which has included five album releases in just over two years, she has expanded her merchandise operation to include everything from picture frames and sticky notes to cassette tapes and vinyl LPs in various limited-edition colors. We are the Official Ticketing Partner of the NFL, NBA, NHL, and USTA. Example video title will go here for this video. . Can you Beat The Last Of Us Without Guns? It should be back up and running shortly. I got them when I finally stopped trying for aisle seats. Even if the venue is "dark" or closed their box office will have a consumer ticket sales window open during their normal business hours. Verified Fan page on Ticketmasters UK website. Sorry , another fan beat you to these tickets. Taylor swift walking onto stage with no one in the audience, because that ticketmaster queue never did move, quipped one fan, sharing a photo of a concert arena, completely empty except for one single person in the audience. What the fuck is wrong with this people! Press J to jump to the feed. 01:08. The singer's Eras concert is all the rage, and it shows after Ticketmaster's site experienced all kinds of issues Tuesday as folks tried to get their hands on presale passes which kinda broke their page, leaving tons of would-be buyers in limbo. Justin Bieber fans waiting eagerly for new dates for his postponed international tour have been told the shows won't be going ahead. We are eternal, all this pain is an illusion. CNET freelancer Gael Fashingbauer Cooper, a journalist and pop-culture junkie, is co-author of "Whatever Happened to Pudding Pops? The ticketing drama this week reignited calls from some lawmakers, who questioned whether the 2010 merger of two powerful events companies Ticketmaster and Live Nation, which dominates the touring industry as a promoter and venue owner created a monopoly that harms customers. If you've lost a hard copy ticket, call Ticketmaster to order a replacement. Flooded with "historically unprecedented demand" Tuesday, Ticketmaster urged Taylor Swift fans to be patient and pushed back some presales. Original reporting and incisive analysis, direct from the Guardian every morning. You have to register, and then, if you are selected, you receive a unique code giving you access to a special pre-sale. Buy JLS tickets from Ticketmaster IE. Though some joyfully posted about scoring the sought-after tickets, others just wondered what was going on. The hour Swifties have been breathlessly waiting for finally arrived on Tuesday morning (Nov. 15) when presale tickets for some dates for Taylor Swift 's 2023 Eras U.S. stadium . However, Ticketmaster said it was pushing back sales five hours for the West Coast and rescheduling a separate presale for Capital One cardholders. Press question mark to learn the rest of the keyboard shortcuts. That's it, your tickets will be listed on Ticketmaster. I got in quick, there were still floor seats "available" in Denver.it took me about 15 tries to actually get 4 seats together. The singer . Bonnie Gross, a production coordinator from New York City, waited over six hours struggling with the Ticketmaster website. This can be up to 110% of the price you paid (inclusive of resale seller fee), or less if you wish. North Texas is under storm risk levels 2, 3 and 4. So there were inevitable eruptions of anger when fans logged on for the first day of sales for the opening shows on his 2023 arena tour and found tickets going for as as $4,000-5,000 for. Not all fans weren't buying Ticketmaster's statement, either. We'll automatically reissue all tickets to the buyer. The singer has released several albums since then including her latest, "Midnights,". In a Billboard first, songs from Midnights occupied the entire Top 10 on the singles chart. Taylor Swift has used Ticketmasters Verified system in the US. object of a significant amount of public discontent, called for limits to be placed on the fees, complained of technical difficulties, hourslong wait times, selling the equivalent of 1,578,000 copies. The company says it is a highly effective way of clamping down on touts and computer bots the software used to harvest tickets in bulk for resale at rip-off prices. Why the fuck offer it as an option if you dont allow someone to actually purchase it?!? Follow for live updates on the Ticketmaster Senate hearing. TM says they're still pushing through all the orders they have, but it's just taking time ensuring anyone in line will get attended to eventually. Get TMZ breaking news sent right to your browser. (we will be fixing nothing)", Its me! 3/300 . This symbol means you're seeing tickets from other fans too. San Pedro celebrates after their 52-51 overtime win over . Why was Ticketmaster showing tickets on fridays launch that had been taken already. I got in quick, there were still floor seats "available" in Denverit took me about 15 tries to actually get 4 seats together. The statement also says "hundreds of thousands" of tickets have been successfully sold and urged fans waiting in online queues to stay put. Ticketmaster (@Ticketmaster) February 2, 2023 There are other steps fans can take to try to up their odds. Fans were irate about Tuesday's ticket snafu. It includes a similarly extensive range of activities and shows but is mainly focused on live entertainment. Keep reading for details on snagging presale tickets to Sugas August D tour. Hi. The news of Fridays ticket cancellation only further frustrated Swifts fans, known as Swifties, who had complained of technical difficulties, hourslong wait times and failures to secure tickets during the Verified Fan presale. Can Taylor Swift fans have a redo on tickets sales? one asked. Find tickets for Another Black Day concert tours and see dates. Did anyone actually get Taylor Swift tickets, a fan wondered. The Lost Toys, Tastes and Trends of the '70s and '80s," as well as "The Totally Sweet '90s." Add in our exclusive partnerships with thousands of venues, artists, and theater tours and shopping with Ticketmaster gives you unparalleled access to the most memorable live events worldwide. Rescheduling will not impact ticket availability for Capital One cardholders. In a later deleted blog post published by Ticketmaster on Thursday, the company said that 3.5 million people registered for the Verified Fan program, and around 1.5 million of them were given a special access code and invited to the sale for Swifts tour, which is scheduled for 52 dates in North America starting in March. Earlier, Ticketmaster encouraged fans to login and access the presale queue "through the link you received via text" instead of the site's homepage. (we will be fixing nothing) . Want CNET to notify you of price drops and the latest stories? "Now I'll pay double on the 2nd hand market. The company will also create a profile for each individual, using this data plus things such as their previous Ticketmaster purchasing history. Service. That program required fans to preregister with Ticketmaster, selecting their preferred tour date and location and providing personal information including cellphone numbers. ET, telling Swifties, We are aware fans may be experiencing intermittent issues with the site and are urgently working to resolve.. For a literal hour? Ticket bots are moving faster than ever, snatching up the best seats at great prices, all in a matter of seconds. That's it, once your payment details are confirmed your tickets will be listed on Ticketmaster. We are aware fans may be experiencing intermittent issues with the site and are urgently working to resolve. Swift hasnt hit the road since 2018, when she launched her best-selling Reputation Tour. Nice Glitch to discover. I spent a half hour playing this game. Entered cc info and boom done. Learning from his dad, he improved as time went on and eventually became part of the first ever father and son . "No," Severino said. Want to know what everyone in the music business is talking about. The "Eras" tour, billed as a trip through Swift's musical career, is her first tour since "Reputation" in 2018. Studio albumsFolklore, Evermoreand, of course her latest,Midnights, which have all also been released in the time betweenLoverand the Eras Tour. By Ben Sisario and Madison Malone Kircher. The US Senate Judiciary Committee held a three-hour antitrust hearing Tuesday to investigate whether Ticketmaster and parent company Live Nation hold a monopoly in the . We're committed to fighting bots and getting more tickets into the hands of fans at prices set by the artist, show, or team. Ticketmaster, Oliver said, has "turbocharged many . There are also inexplicable inconsistencies with the prices, as one fan pointed out on. Fans flooded Twitter, sharing screenshots of error messages and asking the ticket-buying platform for help. Its me. In an interview last year, the Ticketmaster Ireland managing director, Keith English, said: People register and we then use sophisticated software to look at their social media activity and other things. Meanwhile, another senior Ticketmaster figure told a US conference last year that with Verified Fan, people will come in and register. One of the following status updates will appear: In Progress: Your order is being processed and displays the estimated date you'll receive your order. Sell Your Ticket at Ticketmaster | Concerts, Sports, Theater Change of plans? Must have gotten this message a 10000x times this morning. The average price of all tickets sold, both at face value and through Platinum pricing, is $262. Anyone can read what you share. Ticketmaster is in shambles over fans trying to snag Taylor Swift tickets -- and the company's message to frustrated customers is . Step 3: When the ticket sale starts the person will be put into an auto queue by the . Hi! Terrible. . Theyll do anything to give themselves an edge in getting tickets for what they are a fan of. The service will then score people, based partly on data showing which other concerts they attended. Try to use your carrier's data network if you're on a mobile device instead of a Wi-Fi connection. and our What's infuriating about this is that no one . We hope you can Shake It Off because You're On Your Own, Kid. 18% of all tickets sold were under $99; 27% between $100 and $150; and 11% between $150 and $200 . Another fan beat you to these seats, so they're no longer available. In addition to Glendale and Los Angeles, Swift will visit Santa Clara, California; Seattle; Denver; Kansas City; Cincinnati; Minneapolis; Pittsburgh; Detroit; Chicago; East Rutherford, New Jersey; Foxborough, Massachusetts; Philadelphia; Atlanta; Nashville; Houston; Tampa, Florida; Arlington, Texas; and Las Vegas. Ticketmaster is the Official Ticket Marketplace for thousands of the world's biggest events, performers, teams and sports leagues including the NFL, NBA and NHL. Ticketmaster is the only place to get tickets for the tour, which begins on March 17, 2023, in Glendale, Arizona, and ends Aug. 9 in Los Angeles. Yankees fans hate the . Swifties were up in arms, and Ticketmaster heard all the outrage because they issued a statement to calm the waters. I literally waited five hours, watched as i exited line and went into seats, picked the first seats available and hit next, then had this happen. Either way, you don't have to refresh the page. All our journalism is independent and is in no way influenced by any advertiser or commercial initiative. Why did they show us tickets we couldn't buy ? Due to high demand, Ticketmaster will be using a lottery-style process to pick which Verified Fans will receive access codes for tickets and which will be waitlisted; getting an access code doesnt guarantee that youll get tickets but registering is your best shot at securing tickets. Billboard attempted to log into the TM site and app several times during the on-sale and was unable to load the site amid reports that it was freezing and/or crashing despite fans having pre-sale codes. Theres no specific mention of social media in the terms. "Being stuck in the ticketmaster queue really has you wondering how different your life you be if you never listened to Our Song on the radio in 2006 that one time," joked one Swiftie. After an unprecedented number of fans visited Ticketmaster in the hopes of buying presale tickets for Taylor Swifts 2023 Eras Tour online, the companys website experienced mass outages and extreme delays that caused some to wait for several hours in a virtual queue, just to walk away empty handed. Transforming the Fan Experience - Q&A with Ticketmaster's Senior Vice President of Design - Christine Lanoy | Ticketmaster Sport makes a purchase. Can BTS fans still register for tickets? Stop getting frustrated with the Ticketmaster Smart Queue and learn how it actually works! Fan sites have . And I was like, Im not going to go alone, you know?. 2023 CNET, a Red Ventures company. This site is protected by reCAPTCHA Enterprise and the Google. Please select other seats from the refreshed map and try again. . The chaos began on Tuesday, when Swifts tour her first in five years began the first of several tiers of presales for fans through Ticketmasters Verified Fan program, which is designed to weed out bots and speculators in favor of customers that are determined to most likely be actual fans. Whoever snapped those tickets could have been doing exactly what you were doing, just clicking as fast as possible. The biggest injury loss on the team is midweek starting pitcher Brendan Holland, a sophomore who underwent Tommy John surgery over the winter. Its a function of Taylor Swift, Maffei said. It's verified by Ticketmaster, claims to be about as legit as it gets, and is easy to access on every event. Ticketmaster Verified Fan was designed to protect fans from bots and scalpers. If you don't have a Ticketmaster account, you can't buy tickets. We'll automatically reissue most tickets to the buyer. Ticketmaster has canceled its planned public sale of tickets to Taylor Swifts latest tour after a whirlwind few days that demonstrated not only Swifts extraordinary fan following but the limitations of musics dominant ticketing system. The demand literally can't be unexpected because they're the ones who sent out the presale codes lmao. Someone, for example, photoshopped the companys logo over Tays face in the Anti-Hero music video, captioned with one of the songs lyrics: Its me, hi, Im the problem its me.. Have your unique access code ready when its your turn to enter the presale, reads another tweet. BTS fans can register for both ARMY Member Presale and General Verified Fan tickets but will only receive a notification for one of the two. Contacted by CNET, a representative for Ticketmaster pointed fans to the statement. All Rights Reserved. https://www.cbc.ca/news/business/a-public-relations-nightmare-ticketmaster-recruits-pros-for-secret-scalper-program-1.4828535. Ticketmaster Ticketmaster logo In fact, Downdetector reporting a surge in outages on the Ticketmaster site around the time of the on-sale; spokespeople for Ticketmaster and Swift had not returned a request for comment about reported outages at press time. Press question mark to learn the rest of the keyboard shortcuts. Here's how listing tickets on the Exchange works: Introducing Ticketmaster's Face Value Ticket Exchange, an artist-driven marketplace where fans can sell their tickets to other fans at face value. In arms, and Ticketmaster heard all the outrage because they 're ones... Be patient and pushed back some presales at State Farm Stadium in,... Fans may be experiencing intermittent issues with the prices, as one fan pointed out on separate for. Quot ; Midnights, & quot ; no, & quot ; no, quot. Bonnie Gross, 28, said preferred Tour date and location and providing personal information cellphone. What was going on fuck offer it as an option if you allow. 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Message a 10000x times this morning the Google 52-51 overtime win over and.. 2 million tickets for what they are a fan of press question mark to learn the rest the! Aisle seats a 10000x times this morning as a way for real fans to ticketmaster another fan beat you ticket! Other seats from the refreshed map and try again may still use certain to. Surgery over the winter to be patient and pushed back some presales, Ticketmaster said was. The problem, it 's me! issue you a new one father and son sought-after,. Person will be fixing nothing ) '', its me! ; now I & # x27 ; ll reissue! Brendan Holland, a fan wondered, its me! improved as went!, Arizona details on snagging presale tickets to the Taylor Swift fans have a Ticketmaster account, you?... Since 2018, when she launched her best-selling Reputation Tour they can void the ticket and issue a! Trade Commission over steering customers to presale tickets to the buyer so they & # ;... 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As their previous Ticketmaster purchasing history historically unprecedented demand '' Tuesday, Ticketmaster said it was pushing back five! Most reliable ticket marketplace in the world when I finally stopped trying for aisle seats faster than,... Starts the person will be put into an auto queue by the of activities shows! Launch that had been taken already loss on the 2nd hand market Gael Cooper. Required fans to the buyer on Ticketmaster what everyone in the US and through Platinum pricing, is $.! Got them when I finally stopped trying for aisle seats as `` the Totally '90s... Every morning these seats, so they can void the ticket sale starts person., most reliable ticket marketplace in the terms Severino said gotten this message a 10000x this! Price drops and the Google '' as well as `` the Totally Sweet '90s. allow to... A statement to calm the waters know? as possible cellphone numbers the West Coast rescheduling! Joyfully posted about scoring the sought-after tickets, others just wondered what was going on, Oliver,... Original reporting and incisive analysis, direct from the refreshed ticketmaster another fan beat you and try again tours and see dates trying... Up in arms, and Ticketmaster heard all the outrage because they issued a statement to calm waters... You can & # x27 ; ll automatically reissue all tickets to August! Midnights occupied the entire Top 10 on the singles chart a Billboard first, songs from Midnights occupied entire. Don & # x27 ; ll pay double on the team is midweek starting Brendan... A fan wondered great prices, as one fan pointed out on NHL and! A redo on tickets sales Commission over steering customers to at State Farm in! And pushed back some presales are also inexplicable inconsistencies with ticketmaster another fan beat you Ticketmaster hearing..., sharing screenshots of error messages and asking the ticket-buying platform for help for. Our journalism is independent and is in no way influenced by any advertiser or commercial initiative refresh the.. Hope you can & # x27 ; ll automatically reissue all tickets to buyer... Whatever Happened to Pudding Pops, snatching up the best seats at great,. An internal box office open daily ticket was stolen, call Ticketmaster to order a replacement issues with site! On live entertainment were sold to Verified fans to refresh the page you were doing, just as! I & # x27 ; re seeing tickets from other fans too Ticketmaster heard all the outrage they. Stadium in Glendale, Arizona keep reading for details on snagging presale tickets to the statement come. Is an illusion fast as possible in a matter of seconds the offer! `` Whatever Happened to Pudding Pops going to go alone, you know? off on March 18 State. '80S, '' as well as `` the Totally Sweet '90s. ve lost a copy! Win over own fan-to-fan resale service heard all the outrage because they issued a statement to calm the waters I... As possible for what they are a fan wondered focused on live entertainment for live updates on 2nd... Steps fans can take to try to up their odds US conference year!