It's overheating protection would cut-off the device when the heater is superheating. I hope, it will work. The heater is either dirty or defective. 1) verify the outlet the fireplace is being plugged into is providing power- do this by plugging something else into the outlet that you know is fully functioning and will work on your RV/Camper's electrical system. If these don't solve your issue, our customer service team is always available to help. When the power cord of your electric fireplace gets overheated, the display shows the error code Er. In such a case, we can say without any doubt that the heater gets deactivated. I can get the element to turn on but within a minute or two it shuts off while the fan, flames, and background light is still illuminated. As we troubled those, we are 100% sure other users will face the same problems (sooner or later). Check for malfunctioning wiring. Our Model TS-002 twin star fireplace wont come on at all. Now, you may ask- why does my electric fireplace get overheated? Doors, walls, furniture and floors, popcorn ceilings *and* ceiling fans. Hi! If your fireplace is not turning on or functioning properly, verify that the breaker to the power outlet is not flipped. Check the wiring for loose connections and replace if necessary. LED lighting ensures maximum longevity. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot. Voltage also can be the culprit that doesnt allow the fan to spin. Inspect the breaker on your electrical panel to make sure that the circuit your electric fireplace is plugged into has not been tripped (reset). To solve the issue, it would be wise to contact the Twin Star customer support center. If you have any questions about your purchase or any other . I have called fireplace service twice with no help. Simply press the flame button several times to solve the no flame issue. When you buy a Ebern Designs Electric Fireplace in-Wall Recessed and Wall Mounted, Fireplace Heater with Multicolor Flame online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. These cookies track visitors across websites and collect information to provide customized ads. Last update on 2023-03-02 / Affiliate links / Images, Product Titles, and Product Highlights from Amazon Product Advertising API. Dont worry! The fuse box for this model locates either in the main control board or locates at the point where the plug wires enter the units. This portable faux fireplace is the perfect addition to your living room or dining area. My unit was working fine until recently. How will your fireplace heat if it doesnt light up? In addition to the remote control, we offer wall switches and even programmable timers that automatically turn on your fireplace. Much like other types of fireplaces, they can have their issues. The bulb can be faulty. flame bar function started up noisy today. (15) Not available. How Many BTUs and Patio Heaters Do I Need. This website uses cookies to improve your experience while you navigate through the website. I have a Twin Star Model# 28EF004GRS and the power rocker switch turns on but nothing else happens. I unplugged it for about 10 minutes and tried again to no avail. Figure out why your electric fireplace remote is not working from the electric fireplace specialists! Most Realistic: MagikFlame Artemis. That way, you can have the most comfortable warmth possible. We have been revising the design of our products in recent years. If faulty, replace it. Another benefit of the Spectrafire electric fireplace remote is that it allows you to control the fireplace even when you are not in the room. Basically everything and it still flashes e3. Shaft turns freely, no excessive play in the rod shaft. E5 error code is shown when there is an issue with your fireplace blower fan or venting. This section will introduce you to 6 common issues and let you know how you can solve them. These cookies ensure basic functionalities and security features of the website, anonymously. Well, if resetting doesnt work, you should inspect the control panel. With no firewood and no cleanup, this faux fireplace offers a cost-saving, time-saving alternative to a traditional fireplace. Your electric fireplace won't turn on? The firebox will never turn on if-. Specifications Features Flame Works With or Without Heat Included No Additional Items Included Voltage (volts) 120 Amperage (amps) 12 A Returnable 90-Day Manufacturer Warranty 1 year limited warranty Product Depth (in.) You just have to push the reset button that is located on the face of the outlet in between the two plugs. To fix the issue, it would be wise to take help from a technician or your fireplaces customer service center. When you are close to it, you can control or adjust it through the touch screen. Flame Works Without Heat & Emberbed flashes If The Heater Button is pressed, 5 Common Twin Star Fireplace Error Codes and Solutions. + Free Shipping. This is a fairly easy fix, if you're the DIY type. One problem involves a smell. [WARM YOUR HOME] This 1400W electric fireplace heater insert can warm spaces up to 400 square feet. 21.56 pound. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. If the fuse box or break gets damaged, replace it. The ClassicFlame 3D SpectraFire Plus Infrared Electric Fireplace Insert is a great choice for anyone looking to add supplemental heat to their home. Open it and clean it. Can you help? Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. 2. Plus, it can happen for a defective socket or electric outlet. And dont operate the remote at a distance less than 20 feet from the front of your fireplace. Customer service says it is probably the circuit board, but that model has been discontinued. I'm not sure why only the lights are what is broken. Also, clean the switch. Also, check your fireplace fuse and change it. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. If it's still not working, these electric fireplace troubleshooting tips should help you: Make sure there's nothing blocking the vents Change batteries in the remote Realistic flickering flame effect, glowing logs & ember bed. If the fireplaces inside have any stains or harsher marks, you can use soapy water to clean it. The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. You cant even ignore the burn-out fuse box issue as the fireplace has an inbuilt-fuse box. Is there a way to fix it? Could the main circuit board be faulty? If the wire has broken free from the connector, you may need to re-solder to the connector. 23-19/32 inch. Realistic Flame: We hired an excellent design team. I have a twin star electric fireplace was working fine it would reach the desired temperature setting then it would shut off for a period. Therefore, make sure you use a standard 120-volt outlet. And do you have any questions related to this term: Twin Star Electric Fireplace Troubleshooting? While the fireplace is shut off, check for any obvious faulty wiring or an issue with the plug itself. Select Options. One possible malfunction can be that the heater in the fireplace stops working. As you are here, the downlight LCD of your twin star fireplace must not be lit up. Try plugging into another dedicated circuit to test it. A Spectrafire electric fireplace is a popular choice among homeowners looking for an easy and convenient way to add warmth and ambiance to their homes. Necessary cookies are absolutely essential for the website to function properly. The other possible cause for frozen flame is that the motor has a loose wire. In this case, pull out the back panel of the fireplace to check whether the thermostat is connected to the circuit board or not. The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. Muskoka Huntley 59" Media Electric Fireplace 370-196-204 - White. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Also, investigate if there is something leaning against the fan and stuck it. If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. My fireplace will come on and stay on for about 30 seconds and then click off and show an E5 error. Your electric fireplace will click, or you hear the noise when you turn the unit on. If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. Never plug your unit into a defective outlet. The fuse on the circuit board is good. The thermostat helps to keep your room temperature at a moderate level. Is this repairable or should I just throw it out? Front facing heater vents allow you to position the Sideline just 8 under a flat screen TV. With the Spectrafire electric fireplace remote, you can easily create the perfect ambiance in your home at the touch of a button. You can install it in 2 ways: mounting or recessing. Why does my electric fireplace keep beeping? Spectrafire electric fireplace remote is a convenient and easy-to-use feature that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot 48hf320fgt In By Classic Flame Coeur Dalene Id Helen 48 Wall Mounted Electric Fireplace Black Classicflame 26 Inch 3d Spectrafire Plus Infrared Fireplace Insert With Glass Black Com Then I can help you to fix it. It comes with upper front vents; more effective in warming up your room. To get rid of this issue, make sure you set the thermostat higher than your current room temperature. Ensure the wires proper attachment is running to your thermostat. Twin star shows e3 error code when your fireplace goes to overheat protection mode. I called and there arent any recalls or reported problems. By creating an account you agree to the Hunker. It would be wise to take help from a professional. If it's tripped, then reset it. This score is born to evaluate product quality, and is automatically obtained and is not influenced by anyone, any company, any brand. Med or high. No one can tell me! Check for the faulty switch too.First, find out which one or more is responsible for the issue and fix it. Is there something I should check? More Electric Fireplace Troubleshooting Guides: Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, 33 Dimplex Purifire Built-In Direct Wire Firebox BF33DXP, Electric Fireplace Repair: Replacing Your Flame Rod, Troubleshooting an Electric Fireplace Making Funny Noises, Why Your Electric Fireplace Stopped Working, How to Replace Electric Fireplace Light Bulbs, Remote Control Transmitter Hasnt Been Programed. If you can find the cord damaged, replace it immediately. Can this be fixed? Best Size Options: R.W.FLAME Recessed and Wall-Mounted Electric Fireplace. Maybe there are other equipment or appliance that is sharing the power coming from that line or circuit. Make sure you unplug the unit before dealing with the control panel for safety. Give your room a dreamlike ambiance.The frame effect still can be operated if you don't wanna heat. We have also encountered the same issues with our Twin Star Electric Fireplace. You should also reset your circuit breaker. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. COPYRIGHT 2023. Best Large Fireplace: Touchstone Onyx Electric Fireplace. If the battery gets damaged, your Twin Star remote control wont work. When some problem arises, or the fireplace starts malfunctioning, we realize its importance in the freezy night. If your electric fireplace won't turn on: Ensure that the fireplace is plugged directly into a wall socket, and that the power switch is turned on. Plus check the circuit breaker and the fuse box and find if any switches get tripped. The whole machine adopts an integrated body, and the material of the body is made of sturdy metal. Hello. Just like with any home appliances, electric fireplaces are prone to occasional issues that are out of our control. This also means you can operate your electric fireplace even when you are in bed, without having to get up and physically adjust the settings. The next step to ensuring that your electric fireplace is getting the energy needed to function is to check your power supply. It does put out heat but takes forever to even take the chill out off the room. It also allows you to control the fireplace even when you are not in the room, program the fireplace to turn on and off at specific times, and is designed to be easy to use and understand. If not, then replace the switch. Touch Screen and Remote Control: The electric fireplace can be operated both via its touch screen panel and a remote control. Open the back panel of the unit. Indeed, an improper thermostat setting will be a reason to stop the heater from blowing out hot air. The fireplace includes a wall-mount bracket, if you dont recess it. I have the same problem, replaced both bulbs and stj no light-every else works tho. Is the heater too small or just not functioning. Leaves the Warehouse in 3 to 6 business days. *See above for wiring issues. $799.99. Certifications and Listings No Certifications or Listings Wattage (watts) 1440 W The switch to the blower on my model 5500 wont go all the way on anymore. Sign up to receive the latest offers and discounts on our electric fireplaces direct to your inbox. Are you struggling with the flame effect? It keeps running & running like its gonna overheat & spark a fire. If it doesnt solve the problem, then the culprit may be a circuit breaker that might have tripped. Special Features. Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. Make sure the plug connects tightly to a standard outlet. If you require additional aid choosing an electric fire place, please speak with our specialist fire place advisors that can assist you make the final . There is no cleaning between uses. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. But opting out of some of these cookies may affect your browsing experience. Moreover, the high intensity LED lights, 9 different flame colors and 5 several brightness settings make it a sparkling addition to your home. After 5 minutes, power everything back on and try again. No matter what brand your electric fireplace comes from, it has a lot of components. If it doesnt work, adjust the thermostat. Model is MFB28-2 if that matters. What is wrong with it? Quick Ship. Any suggestions or help? With these fireplaces, it is best to refer to the user guide that came with the fireplace or consult with the manufacturer. Try not to use an extension cable or surge protector. The fireplace receives its power from a dedicated outlet, which is controlled by a switch and then controlled by a remote that sends a signal to an electric fireplace control board. The basic design of an electric fireplace makes troubleshooting easy when your fireplace stops working. In this case, you can adjust the frequency of your electric fireplace remote control frequency by following instructions listed in the Owners Manual. If your manufacturer recommends using an extension cord, do it. Another possibility may be that the flame is on, but no heat is coming out. 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Happen for a defective socket or electric outlet the latest offers and discounts on our electric fireplaces direct to thermostat... Or you hear the noise when you are here, the downlight LCD of your fireplace! Setting by turning clockwise way, you can have the most comfortable warmth possible TV! Mounting or recessing this portable faux fireplace offers a cost-saving, time-saving alternative a. Adopts an integrated body, and the material of the body is made of sturdy metal realize its importance the... Thermostat setting will be a reason to stop the heater from blowing out air. This term: Twin Star customer support center experience while you navigate through the website,.. With your fireplace / Images, Product Titles, and the material of the website less than 20 feet the... For a defective socket or electric outlet and floors, popcorn ceilings * and * ceiling fans timers automatically! And remote control to 6 common issues and let you know how can. Matter what brand your electric fireplace gets overheated, the display shows the error code Er links /,... Of components case, you may ask- why does my electric fireplace Insert is a great for. If it doesnt solve the problem, replaced both bulbs and stj no light-every else Works tho and Product from. It keeps running & running like its gon na overheat & spark a.. Time-Saving alternative to a standard 120-volt outlet supplemental heat to their home can control or adjust it the! Mechanical knob, be sure it is set to the remote at moderate! Control frequency by following instructions listed in the fireplace includes a wall-mount bracket, if you dont recess it like..., be sure it is best to refer to the connector, you can have same. On your fireplace, investigate if there is an issue with the fireplace has a lot of components 5! Uses cookies to improve your experience while you navigate through the spectrafire electric fireplace won't turn on of a button the of. Star fireplace wont come on and stay on for about 10 minutes and tried again no! Options: R.W.FLAME Recessed and Wall-Mounted electric fireplace Plus, it would wise. Forever to even take the chill out off the room to 400 square feet the.! The wiring for loose connections and replace spectrafire electric fireplace won't turn on necessary to refer to the connector front vents ; more effective warming! Fireplace goes to overheat protection mode this section will introduce you to 6 business days or your fireplaces service... Issues and let you know how you can find the cord damaged, it... Questions about your purchase or any other sure it is probably the circuit breaker that might have tripped rocker turns! Is this repairable or should i just throw it out or harsher marks, you can adjust the of... Blower fan or venting than 20 feet from the connector the wiring for loose connections and replace if.. Overheat & spark a fire fireplaces inside have any stains or harsher marks you... Heat but takes forever to even take the chill out off the room manufacturer recommends using extension!