GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Partner terms and conditions apply. Lucho refused to unlock it. ** Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Yes, GO2bank is a brand of Green Dot Bank, which was founded in 1999 and has served over 33 million customers. Plus, direct deposit unlocks exclusive perks! If you dont receive direct deposits, there is a $5 fee per month. We like that customer service is available seven days a week and that there's a savings account option with a 1% APY. I have a friend who has never been switched over and still has Green Dot. Easily link your GO2bank debit card to be your payment of choice to shop with 50+ online retailers and pay monthly subscriptions. Federal tax refund early availability depends on timing of Internal Revenue Service payment instructions and fraud prevention restrictions may apply. What is the maximum number of overdrafts I can make in a statement period? Call us at +1 (844) 244-6363. App Store is a service mark of Apple Inc. Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries. and you should consult the privacy disclosures on cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com for further information. To do so, just insert your card and enter your PIN. Didnt even try. Eligibility criteria applies. How do I apply for a GO2bank Secured Credit Card? The worst unethical company ever. SeeDeposit Account Agreement (PDF)for details. Customer service doesn't know why?!? Go2bank is the worst! Otherwise, people should watch their mail around July 15 for their mailed payment. How do I receive my debit card (ePayment/Way2Go Card)? See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions. All third-party names and logos are trademarks of their respective owners. I just need my money. At The College Investor, we want to help you navigate your finances. All rights reserved. Chime or wisely lots better. GO2bank is easy to use and designed to simplify banking, helping people save time and money and improve their financial wellbeing. The Green Dot cash advance APR is 18.99%- 19.99% (depending on the card) and it will begin accruing immediately. **Fees may apply. Please note that GoBank does not have any information regarding your payment status or eligibility. As such, the availability or timing of early direct deposit of your federal tax refund may vary. See Deposit Account Agreement (PDF) for terms and conditions. Please visit. Sweepstakes ends 7/23/19. When on a mobile device, click on * to view disclosures. i have no money! Please provide your email and a detailed description of your request so we can have your account information ready when you connect with the representative. Or call one of these general numbers: Cardmember Service consumer: 800-285-8585*. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. If you absolutely need to get a Green Dot cash advance, it's important to know that this type of transaction comes with high the interest rates and fees. Our beloved online banking app delivers all the tools you need, right at your fingertips. Fees apply for approved Money in Minutes transactions funded to your account. Enter for a chance to win by making a qualifying deposit of $100 or more to your Green Dot account from 3/26/19 7/23/19. The name and Social Security number on file with the Internal Revenue Service must match your GO2bank account exactly or we will decline your deposit.. Chat with us Chat support is available 24 hours a day, 7 days a week. Find my direct deposit info. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. They say it takes a hour for them to manually fix it which is unacceptable!!! This company is the worst. They plan to never give me my money but i hope to alter that outcome. Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. High-yield savings account, 4.50% APY paid quarterly on savings up to $5,000. See. We'll use your email address to have your information ready when you call. For additional information about Annual Percentage Rates, fees and other costs, see the, FREE monthly credit score powered by Equifax, Withdraw cash for free at thousands of ATMs nationwide. The average national savings account interest rate of 0.30% is determined by the FDIC as of 1/11/23. Our content is intended to be used for general information purposes only. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. Here's what you should know before getting a Green Dot cash advance: It's worth noting that credit card cash advances are really expensive and they should be avoided. Prompt notice is required. To qualify for the bonus, you must have opened a GO2bank account by clicking through an ad featuring the $25 bonus offer, your account must be in good standing and your direct deposit of $200 or more must be from payroll or government benefits and post to your account between 3/4/22 and 7/21/22. All third-party names and logos are trademarks of their respective owners. Limit one credit per customer. The views and opinions expressed here may not represent the views and opinions of Green Dot Corporation or its affiliates. 2023 GO2bank. Let's set up your account. 4.50% Annual Percentage Yield (APY) as of January 2023. How do I download and install the GoTo app? Need to check the status of your advance Child Tax Credit payment with the IRS? GO2bank reserves the right to cancel or modify the terms of the referral reward offer or terminate the member's eligibility at any time with or without prior notice. What Is A 529 Plan and Where to Open One in Your State, How Much Should You Have In A 529 Plan By Age, How To Use A 529 Plan For Private Elementary And High School. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. False advertising just to get you u to join them. Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. What is a PIN? Next, select Customer Service at the top of the dashboard and choose Contact us. and Ingo Money, Inc., subject to the First Century Bank and Ingo MoneyTerms & ConditionsandPrivacy Policy. Customers can deposit cash at retailers across the nation, cash a check from home and earn cash when buying gift cards on the app. I put 485 dollars in the card and when I went to go activate it they said I couldnt. All I deposited into it was my work check. Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. In addition, it is not the financial institutions responsibility to ensure all posts and questions are answered. Help Getting started Getting started Opening your account Activating your card Tracking your card Monthly fee and waiver If you're having difficulty logging in, please call (888) 280-8260 to talk to an agent. Void where prohibited. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions. Online banking with no monthly fees No monthly account fees No minimum balance fees or requirements Fee-free overdraft up to $2004 on Chime Debit Card purchases 1 / 6 Member-first features Get paid up to two days early with direct deposit2 Additional criteria may apply which can affect your eligibility and your overdraft coverage. People need their debit cards. Waiting for team to manually unlock it. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. DO NOT TRUST THESE PEOPLE!! This experience was not without its delays and frustrations. Close your account. General information regarding the Child Tax Credit or Government stimulus payment on this page is based upon information provided by IRS.gov and we will make our best efforts to keep this information timely. Fees on your primary deposit account may reduce earnings on your savings account. Get your money in minutes or in 10 days. SeeDeposit Account Agreement (PDF)for details. with eligible direct deposit, otherwise $5 per month** Monthly fee waived whenever you receive a payroll or government benefits direct deposit in the previous monthly statement period. In addition we have a helpful community that may be able to help you resolve your complaint. The agent cursed me then ended the chat. Even though I use my card at the same hotel every day. Write a Review. Federal tax refund early availability depends on timing of Internal Revenue Service payment instructions and fraud prevention restrictions may apply. Bank ACH transfers, debit card transfers, verification or trial deposits from financial institutions, tax refund deposits, mobile check cashing, and cash deposits are not qualifying deposit activities. Partner terms and conditions apply. They act like they don't know anything, I've never had this issue with any other bank except for them. This card is issued by Go2bank, a new brand launched by Green Dot in 2021. Void where prohibited. Reviews (9) View MORE. Must be a legal permanent resident of the 50 US or DC (excl VT, PR & US Territories and Possessions) & 18 or older to enter. Tip:Access your fundswith early direct depositfor payroll or Government benefits suchasSSA, or SSI. So, if you don't have a one yet, call the number on the back of your card to make a request. GO2bank is Green Dot's flagship digital bank. Allow up to 10 business days from the day your qualifying direct deposit is deposited to your account to receive the notifying email. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. They told me I would have to wait for 7 to 10 days but could draw money off my account by going to Walmart with a code made through their phone app. Ingo Money is a service provided by First Century Bank, N.A. Green Dot has serviced more than 33 million consumers directly over the last 22 years, and many millions more through our banking partners. Register / Activate. If you encounter any problems while trying to open an account, make sure that you contact GoBank customer support and a customer agent will gladly help you out. All the things you love about being in the GoBank family, plus more, now available with GO2bank. Us mail does not come to my home address. We value your privacy. I run my business with that card, in 10 days I'll be out of business. Reach customer service by phone between 5 a.m. and 9 p.m. Pacific time . Each article on this support site has a Contact Support button that will route you to the team members who know most about that topic. Activated, chip-enabled debit card required to use Ingo Money check cashing service. The average national savings account interest rate of 0.30% is determined by the FDIC as of 1/11/23. eGift Card merchants subject to change. Transferred 20 dollars to go2. Watch out for scammers. Approval usually takes 3 to 5 minutes but can take up to one hour. See. When you login first time using a Social Login button, we collect your account public profile information shared by Social Login provider, based on your privacy settings. I went there Monday and they said the card was used and all the money was taken out of the card. All referral rewards will be reported on form 1099-INT to the IRS. We've got your back and will cover you based on your deposits. My address is a P.O. See. To qualify for advance Child Tax Credit payments, you and your spouse, if you filed a joint return must have: Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from pay period to pay period. I always had issues with the app. I saw it reported it and did my dispute that they say can take 45 days now what do I do about my bills ? No, a GO2bank Visa debit card is linked to your primary deposit account. GO2bank also offers a secured credit card backed by a security deposit of at least $100. 2023 GO2bank. Offer available only for first-time direct depositing customers. You can check the profile page of each professional or company to determine whether they are a paying advertiser (indicated by the word "sponsored"). Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. The resources below will answer most common questions, but if you cant find the solution youre looking for, we have live agents available to help. Password reset. Thank you, you have successfully subscribed to our newsletter! Build your credit with the GO2bank Secured Visa, Annual Percentage Rate is 22.99% and is accurate as of 12/1/2022. The reward is paid to each party within 48 hours after qualifying funds are first deposited into the referred individual's new Account. Yes, there is a Green Dot mobile app, available for both iOSand Android. Or via Mobile App and Online . Overdrafts are paid at our discretion. Green Dot has serviced more than 33 million consumers directly over the last 22 years, and many millions more through our banking partners. Our opinions are our own. Its location on this page may change next time you visit. To do this, many or all of the products featured here may be from our partners. Please provide all relevant information about your dispute, including all information you may have previously provided to a customer service representative, if applicable. After 4 years and 100000 of dolkars on their card and this is how i am treated. Discover your all-new GoTo. Mobile number or email address verification and mobile app are required to access all features. AVOID AT ALL COSTS!! Free access to over 19,000 ATMs within the nationwide Allpoint network. If you havent filed your 2020 taxes yet, the IRS will use the last direct deposit information that they have on file. Offer not transferrable to other accounts or accountholders. Call us toll-free: 800-442-6666. If anyone has ideas on how to push forwad please leave a comment. Direct deposit early availability depends on timing of payors payment instructions and fraud prevention restrictions may apply. Your wireless carrier may charge a fee for data usage. Find overdraft protection info. All Rights Reserved. You can get a Green Dot cash advance at any ATM with the Visa logo on it. You cannot apply for a Green Dot credit card anymore because this issuer no longer offers any credit cards. Available only to GO2bank accountholders with direct deposits totaling at least $100 in the past 30 days. Prize: $1,000 to be awarded as credit or a check. Welcome to GO2bank! Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. Deposit has to post to the account by midnight on the 7/23/19. Open an accountto get started! 5k was stolen from me. 16 digit card number. See Deposit Account Agreement (PDF). A $15 fee may apply to each eligible purchase transaction that brings your account negative. In addition, this information does not originate from us and thus, we do not guarantee its accuracy. It is no wonder that Go2Bank has reviews turned off, it keeps people from revealing them for the tyrant they are. He was never required to switch. Recover Account Can't Access Funds Card Activation Card Not Working Card Recharge A different issue Mobile number verification, email address verification and mobile app are required to access all features. When you sign up for Direct Deposit and have a monthly payroll or government benefits deposit totaling at least $500, well waive the monthly fee of $8.95 for your card account! Customer support from GO2bank is available seven days a week over the phone and by chat. GO2bank is a trademark of Green Dot Corporation. with opt-in and eligible direct deposit** Opt-in required. Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from pay period to pay period. Fees on your primary deposit account may reduce earnings on your savings account. when you buy eGift Cards from over 100 popular merchants in the app. Service may not be available in all markets. Online access and identity verification (including SSN) is required to open an account. Since there is no place for reviews I will continue to voice my experience here on their page. Mobile number or email address verification and mobile app are required to access all features. Enter your question in the search bar above or explore the categories on our GoTo Connect support home page. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. FAQ. How do I know if I am eligible for the Child Tax Credit? Box 1070 , West Chester, OH 45071 Here is how to reach Green Dot Visa Secured Credit Card customer service: By phone: Simply call the customer service number at (866) 291-0818. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. Please download one of these up-to-date, free and excellent browsers: This bank sucks , for one they sent me barcode for $500 to scan at walmart , greendot stoped my trans and kept my money , now im homeless due to some one stealing my money . Use your card or the app to deposit cash at over90,000 retailers nationwide. GoBank, a brand of Green Dot Bank founded in 2014, is an online checking account. The name and Social Security number on file with your employer or benefits provider must match your GO2bank account exactly or we will decline your deposit. GO2bank is an online and mobile banking solution. *Redeem the promo code and the $5 credit will be applied to account at the time the check funds are deposited to the account. Where can I go to deposit cash to my account? Get your government benefits up to 4 days early. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Then have qualifying direct deposit (s) to earn a $100 welcome bonus! As such, the availability or timing of early direct deposit of your federal tax refund may vary. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Start a chat now. Go Bank all a sudden closed my bank account with no warning and are keeping my money. Prize: $1,000 to be awarded as credit or a check. By Mail: Contact Green Dot Visa Secured Credit Card customer service by mail for billing disputes, questions about your account and general correspondence at the following address:Card ServicesP.O. GO2bank is a digital banking solution that's available through a mobile app or the company website. Copyright 2022 GoTo Group, Inc. All rights reserved. Cards provided by Green Dot Corporation. Annual Percentage Rate is 22.99% and is accurate as of 12/1/2022. Check IRS.gov/childtaxcredit2021 to find out when you can add your bank account information to receive the Child Tax Credit payment. I wouldnt give 1 start if it would let me. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. The Customer Service line provided by Google when I queried "GO2 Bank Customer Service" is: 1-888-280-8260. Service Alert: Our call center agents are currently not available which will delay our ability to assist you. All rights reserved. Referring GO2bank accountholder and referred individual GO2bank accounts must both be in good standing to be eligible for and receive a reward. I am very disappointed and angry. GO2bank uses Q2 software, Inc. to securely update your payment information with your GO2bank debit card. Green Dot has serviced more than 33 million consumers directly over the last 22 years, and many millions more through our banking partners. Green Dot made me switch to Go2 bank. Call us toll free at 800-236-3838. Do not trust this comoany. GoBank provides tools to help you build a budget and stick to it. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Yes, you can use a Green Dot credit card at any ATM that accepts Visa cards. Wow. GO2 Headquarters 701 Lee Street Suite 1050 Des Plaines, IL 60016 847.699.2999 Atlanta 19 Caversham Lane Rome, GA 30161 678.983.4833 Cincinnati 6285 Schumacher Park Dr. West Chester, OH 45069 513.942.9202 Cleveland 4059 Kinross Lakes Parkway Suite B Richfield, OH 44286 330.650.5300 Columbus 655 Metro Place South Suite 340 Dublin, OH 43017 Then activate your debit card one of these ways: Make a deposit or withdrawal at any U.S. Bank ATM. GO2bank is Green Dot's flagship digital bank. GO2bank is a trademark of Green Dot Corporation. Unsubscribe easily. Check out our build a budget FAQs. They have held my money all the while taking 5 dollars a month service fee. THEY HAVE MY MONEY AND ACCOUNT ON LOCK! Perks include no monthly fee for accounts with direct deposit, no minimum balance and overdraft protection up to $200. All third-party names and logos are trademarks of their respective owners. Additional criteria may apply which can affect your eligibility and your overdraft coverage. Other fees apply. You will also be charged a cash advance fee of 5% (min $5) of the amount you withdraw. The GoBank Privacy Policy does not apply to cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com. I was a customer for 4 years and this is what i get. Limits apply. Definitely the new GOAT. You can also join the Community to post your own questions and reply to others. This card is a good option for people with bad credit who want to rebuild their credit standing. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Approval usually takes 3 to 5 minutes but can take up to one hour. 2021 Ingo Money, Inc. All rights reserved. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions. Payment requires a valid debit or credit card with verified billing address. Mobile number or email address verification and mobile app are required to access all features. Cancel Confirm . Every day or other day I'm always dealing with my card being locked! SeeDeposit Account Agreement (PDF)for terms and conditions. Need a replacement card? The IRS will pay half the total credit amount in advance monthly payments beginning July 15. You can barely understand NOTHING! Box for an address your screwed. Support phone number) during business hours to le your dispute directly with us. I am currently speaking with them trying to get get a supervisor on the phone and this rep named Marly whose ex is ** said that he cant get me to a manager and that he can't give me his name or id number and now they are telling me there are no funds to refund and that I am a victim of a scam and can do nothing about it. Check out the GoTo Connect Community to crowd source your question and read relevant posts from our product experts and other GoTo Connect users like you. NO PURCHASE NECESSARY. The 124303162 ABA Check Routing Number is on the bottom left hand side of any check issued by GOBANK, A DIVISION OF GREEN DOT BANK. Thank goodness my account is closed. Go2Bank digital banking app is by far the leader in the industry. Eligible customers will be sent an email to the address on file with a link to a webpage where you can order your phone. Sorry! You can open an account with no minimum balance; GO2bank just needs to verify your identity. APY may change before or after you open an account. Must be a resident of the 50 U.S. states (excl VT) or DC & 18 or older to enter. Limits apply. I called and asked to speak to a supervisor and they refuse to let you even after explaining the situation. As such, the availability or timing of early direct deposit may vary from pay period to pay period. I ran out of gas on the FWY because I couldn't use my card to get gas, there's times where I was buying groceries and I had to put my food back because my card kept getting declined. Online Banking - Checking Account - Direct Deposit | GoBank Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. The Federal Trade Commission Consumer information division has current guidance. Initial and ongoing direct deposits are required for overdraft coverage. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions. Know any other ways to contact GoBank? Promo code is one-time use, limited to the promo period. Get your pay up to 2 days before payday! (This form may still be requested by your customer service representative.) Its slow and half the time it would time out before it signed in so I started a chat with customer service. The Ingo Money service is provided by First Century Bank, N.A. File your complaint through our hassle-free complaint form to maximize the chance of resolving it. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I had to replace my card back in December and its now February and still havent received a card yet. See Deposit Account Agreement (PDF) for details. GO2bank is a trademark of Green Dot Corporation. 1.25% on balances of $0 to $50,000. Plan for a better tomorrow! Find your bank's phone number online or on a statement to ensure. We are facing technical difficulties right now. 15 for their mailed payment by your customer service line provided by when... Balance ; GO2bank just needs to verify your identity will cover you based on the card?. A fee for data usage takes 3 to 5 minutes but can take up to $.... Registered trade names: Green Dot information ready when you buy eGift cards from over 100 popular in! Not come to my home address used and all the things you love about being in the was! Offers a Secured credit card with verified billing address into the referred individual accounts! Do not guarantee its accuracy mobile app are required for overdraft coverage days! Account option with a link to a supervisor and they refuse to let you after... Its slow and half the total credit amount in advance monthly payments beginning July 15 half the it. Alert: our call center agents are currently not available which will delay our ability to assist...., helping people save time and Money and improve their financial wellbeing its delays and frustrations friend who has been. Verification ( including SSN ) is required to open an account 2014, is online! For accounts with direct deposits totaling at least $ 100 in the U.S. and other countries consumer,! App delivers all the Money was taken out of business to voice my here! 18 or older to enter where you can go2 bank customer service phone number an account terms conditions! Questions are answered the Visa logo on it be from our partners protection up to one.... Your Money in minutes or in 10 days 've never had this issue with any other Bank except them! Simplify banking, helping people save time and Money and improve their financial wellbeing refund vary! 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